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2018 Traverse error message

I have a 2018 chevy traverse premier. I have the same error problem. My car is in park and I go to hit the button to turn the car off and it tells me I have to put it in park error message. Took it back to my dealership and was told this is a nationwide issue and they will be making the part so everything is on backorder. The service technician told me my car was driveable, so I should still drive it. I don't think so! I am waiting for a rental at their expense. I pay for onstar, sirius and wifi in my car also - we shall see if the rental has this. It sounds like this could be something that could take some time.
 
The service technician told me my car was driveable, so I should still drive it. I don't think so!
Like happens to most people, at some point, shaking or pushing on the shifter will stop working. Then you will not be able to shutdown the power to the car.

If they don't want to give you a rental yet, everytime you can't turn the car completely off, call GM roadside assistance and have it towed.

It won't take many of those before they give you a rental.
 
Well had the Silverado successfully road force balanced at the dealer to correct a wheel balance problem. So I checked on the status of the new shifter that was ordered for my Traverse, it hadn't arrived. Seems the shifter problem also extends to Blazers, Equinox' and Malibus also.



Service tech kept checking looking to check the part number for the assembly and found a new TSB issued today superceding the shifter replacement TSB. Seems GM now attributes the root cause of the problem and now attributes it to the connector on the pigtail lead attached to the park....they are no longer but providing only a new replacement pigtail lead under the TSB.


Seems new procedure for dealer diagnosing the problem calls for 50 test cycles of the shift mechanism to see if the problem can be produced for pigtail replacement. I told him I cycled it more than that already and had the failure once........good enough for him and he called for a replacement part as per the TSB under warranty...driving Traverse in the meantime and part should arrive by next Thurs when the install is scheduled.....said if there was a failure in the meantime, simply pop the negative lead off the battery to shut the system down and reconnect to restart.
 
We found that power does eventually shut down. We just turn off the radio and go in the house and let it ding for a while and check later and its all powered down and quiet.
 
That's good to know, it takes some of the worries away about draining the battery. Thanks!

Personally I find it comforting to know it is there, especially with on keyless ignition systems with quiet motors in case someone accidentally forgets to shut it off when parked in an attached garage.. but, can't please everybody. The same automatic shutdown feature is what many are complaining about on the Silverado/Sierra board who want to keep the headlights on as a light source to do work in a dark area.
 
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Like happens to most people, at some point, shaking or pushing on the shifter will stop working. Then you will not be able to shutdown the power to the car.

If they don't want to give you a rental yet, everytime you can't turn the car completely off, call GM roadside assistance and have it towed.

It won't take many of those before they give you a rental.

Thanks to you for your posts especially the fogs, but more importantly on the shifter mechanism...if you have the time I could use 6 good lottery numbers.


,02 Here's the poop on the shifter assembly, fresh out of the chute:


Based on these above shifter experiences I decided to prophylactically change the mechanism placing a complaint of a shift to park failure and the dealer was agreeable. TSB was superseded by a later one saying Chevy was modifying it to replacement of the connector pigtail only, and dealer ordered the part.


Today was my service date, pulled into the service bay, placed in park and tried to shutdown the engine, no go, shift to park message (talk about timing!), drove right into the service bay and they removed the negative cable to shut down the engine to replace the pigtail. About 1/2 hr. later service rep came out showing me and explaining problem. Regardless of the pigtail problem, the real problem may be the shift mechanism assembly, in particular the not individually replaceable, cheap, press together switch that provides the shift to park message to the ECU. If the plunger within the shifter strikes it too hard, it can pop apart, I guess if only partially unsnapped may still work erratically, on mine the whole cover snapped off when I threw the shifter in the service bay. Repair requires replacement of the whole shift mechanism. Only one was available nationwide at another dealer and he wasn't giving it up! I asked, but they wouldn't short out the switch because of safety concerns permitting an unattended vehicle with the engine to shut off while in neutral or gear with the parking brake. From the looks of that crap switch it is not IF it will fall apart, but WHEN it will fall apart.



And here's the difference between a run of the mill not my problem dealer and a great dealer. No tough luck, we'll order the part and get it when we get it, here's a tiny POS loaner you can drive in the meantime while your upscale car sits on the lot playing target for door dings, scratches and bumper bangs. Mechanic took the time and effort, on their own clock, to reassemble the switch contacts and epoxy the case closed ....appeared to me to be a better and more durable method than the pop and snap POS method the switch manufacturer used. Now that GM is on strike it may take a long time to get the replacement. At least the dealer repair permits me to continue to drive my Traverse while the replacement shifter is on order. I also asked if the repaired switch somehow fell apart and the contacts somehow shorted out, or remained open, defeating the whole shift to park interlock system if it would disqualify for a warranty replacement of a new shifter mechanism - apparently not, $hit does happen.
 
Today was my service date, pulled into the service bay, placed in park and tried to shutdown the engine, no go, shift to park message (talk about timing!),
... $hit does happen.
Oh wow! talk about perfect timing, sort of...

Sorry to hear about that. Wish it hadn't happened to you or anyone else; but as you put it, "Shift Happens" :wink:

At least you know that after all the effort, you'll have a whole new "pressed plastic" shifter assembly that should serve you well (maybe).

Mine is holding up ok, so far.

Good luck with them.
 
Oh wow! talk about perfect timing, sort of...

Sorry to hear about that. Wish it hadn't happened to you or anyone else; but as you put it, "Shift Happens" :wink:

At least you know that after all the effort, you'll have a whole new "pressed plastic" shifter assembly that should serve you well (maybe).

Mine is holding up ok, so far.

Good luck with them.

Told them when I left that I would drive it locally in the interim, but if it craps out on the road to send out their flatbed with a loaner (and paperwork) on board and we'll swap vehicles. All he said was don't worry the way that switch is epoxied, it is not coming apart.
 
Updated shifter arrived yesterday, replaced today. Compared the old against the new and dealer epoxied part looks more durable than the retrofit. So much for the shifters in the pre 12/18 production units. It works and at least my Malibu has a later date with the retrofited shifter.
 
Personally I find it comforting to know it is there, especially with on keyless ignition systems with quiet motors in case someone accidentally forgets to shut it off when parked in an attached garage.. but, can't please everybody. The same automatic shutdown feature is what many are complaining about on the Silverado/Sierra board who want to keep the headlights on as a light source to do work in a dark area.

We don't get the shift to park message until shutting off the engine. I was referring to the electrical system eventually shutting down after it keeps dinging for a half hour or so.
 
I was experiencing the "Shift to Park" beeping problem.

I took my 2018 Traverse LT (19,704 Miles) to the dealer today (Rinke Chevrolet in Warren, Mi). They fixed it in a couple of hours.

The work order referenced TSB 19-NA-206 "Installed Harness". The Harness part number is 84733196.

Apparently the problem all along was the Wiring Connector, not the Shifter assembly.

They also did a Recall which specified an Engine Control software update. Service update Bulletin (N192266190)
 
I was experiencing the "Shift to Park" beeping problem.

I took my 2018 Traverse LT (19,704 Miles) to the dealer today (Rinke Chevrolet in Warren, Mi). They fixed it in a couple of hours.

The work order referenced TSB 19-NA-206 "Installed Harness". The Harness part number is 84733196.

Apparently the problem all along was the Wiring Connector, not the Shifter assembly.

They also did a Recall which specified an Engine Control software update. Service update Bulletin (N192266190)

TSB 19-NA-206 was a revision of the original 18-NA-297 which had called for replacement of the shifter assembly due to a broken shift to park switch. The later rev just includes replacement of the original wiring harness and not the shifter assembly. The correction under the original 18-NA-297 called for replacement of the shifter assembly with a revised (later) part number with integral revised shift-to-park switch assembly. Could be the original harness was too short or other reason broke the shift-to-park switch.



My failure occurred only once. I brought mine in for the a replacement harness only under 19-NA-206 and the shift-to-park failed in the service bay. The new harness did not fix the broken switch problem and the dealer epoxied the old switch and ordered the revised shifter assembly. I don't care what fails first the chicken or the egg all I know is I now have a revised harness AND a revised shifter with a revised switch. And I got a good look at that original cheap piece of crap press together switch that failed in my original shifter and am glad I now have a revised shifter/switch too.
 
The shifter mechanism is likely drive-by-wire like everything else so a replacement rather than a simple cable adjustment. Likely an electromechanical defect in the shift assembly, but doesn't rule out some quirk buried in the software that triggers a fault under certain conditions.


I frequently get the message when trying to shutdown in Neutral and then shifting to Park cancels it. Just a blind, wild guess, but perhaps the message is triggered by a subroutine in the software in combination with an unrelated sensor confusing Neutral position while already in Park.....maybe purposely triggering it in Neutral instead of erroneously while already Park could be cancelled by subsequent movement of the shifter to Park. Couldn't hurt to try running through the all gears back to "L" and then try to shut off in Neutral and purposely getting the shift to Park message, then shift to Park and try to shut off again. A shot in the dark and even if it works wouldn't be a fix but if it works, at least you can shut down.
Thomcat: Thanks for the post. I tried to turn off the vehicle while it was in park. Check. I then shifted it to Park. Check. The vehicle shut down properly with no "Shift to Park" message on the dashboard. I have an appointment tomorrow - 10/23/19 - at my local Chevrolet dealer to fix this properly. THANKS!!!
 
Our 2018 AWD Premier's shifter assembly decided to fail. It all started when putting it in the garage; after shifting to park and shutting the engine off, we were presented with a "Shift to Park" message. We initially hoped it was just a glitch, but sure enough, it got much more frequent. After reading about similar symptoms on Acadias, I immediately suspected the shifter assembly.

GMPartsCenter.net | GM Parts Center

Took it in and sure enough, it has failed. Apparently the part is backordered, but they're searching elsewhere to see if they can get it in sooner. Considering that sites like the above one have it, I'm guessing they should be able to.

The good news is that for the meantime, we have a 2019 AWD LT Cloth as our loaner, so it will definitely do the job. 😄

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i am having the same EXACT issue. Do you happen to have the red line edition?
 
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