I purchased a white 2009 Chevrolet Traverse LTZ AWD on December 31, 2008. I have 2,500 miles on the odometer currently. I went out to rum some errands this morning and the Traverse would not start - no cranking, just a click. I then noticed all of the dash lights were starting to dim fast. I called roadside assistance and got a jump start. I drove over to the dealership immedately after that so they could take a look.
The service advisor had asked if I noticed any problems with the car recently. I ran out for lunch yesterday and noticed the parking assist alarm was going off despite having the car in drive. I thought it was odd but just blew it off as a glitch because the alarm eventually stopped. When I got home I always back my Traverse into the garage. The parking assist did the alarm as I got close the garage wall like usual. I shifted into park and the park assist alarm continued to sound for a good 10 seconds after putting the car into park. It finally stopped and I didn't think much more of it.
The dealership found a service bulleting that applies to all the lambdas (saw Outlook, Traverse, and Acadia for sure on the bulletin) with navigation radios and the park assist. I didn't get to read the bulletin but it actually references a problem that can occur if the park assist alarm/chime has been sounding. The service advisor said in certain scenarios the navigation radio does not fully power off and thus causes a drain on the battery. He loaded a software update for the navigation radio that is supposed to correct the issue. The advisor mentioned I was the first to their dealership to present with this issue.
I would have loved to read the whole bulletin but didn't get the chance. My service record shows "Reprogrammed the navigation radio with the latest calibrations per PIT4771A. I am passing along in case anyone runs into a problem with a dead battery. I know how some dealerships don't always find these service bulletins. If I run into any more problems I will be sure to post an update.
The service advisor had asked if I noticed any problems with the car recently. I ran out for lunch yesterday and noticed the parking assist alarm was going off despite having the car in drive. I thought it was odd but just blew it off as a glitch because the alarm eventually stopped. When I got home I always back my Traverse into the garage. The parking assist did the alarm as I got close the garage wall like usual. I shifted into park and the park assist alarm continued to sound for a good 10 seconds after putting the car into park. It finally stopped and I didn't think much more of it.
The dealership found a service bulleting that applies to all the lambdas (saw Outlook, Traverse, and Acadia for sure on the bulletin) with navigation radios and the park assist. I didn't get to read the bulletin but it actually references a problem that can occur if the park assist alarm/chime has been sounding. The service advisor said in certain scenarios the navigation radio does not fully power off and thus causes a drain on the battery. He loaded a software update for the navigation radio that is supposed to correct the issue. The advisor mentioned I was the first to their dealership to present with this issue.
I would have loved to read the whole bulletin but didn't get the chance. My service record shows "Reprogrammed the navigation radio with the latest calibrations per PIT4771A. I am passing along in case anyone runs into a problem with a dead battery. I know how some dealerships don't always find these service bulletins. If I run into any more problems I will be sure to post an update.