We just ordered cross rails for our roof rack from our dealer. He used our VIN number to order so you'd think it would be the right set of parts, but we are having problems with the install. The side parts that hold the rails do not want to stay in the track. The only way to get them to stay is to hit them with a rubber mallet, but then the cross bars will not fit because the side piece is too low. But when we have it so that the cross bars will fit on, the whole thing can be pulled off VERY easily-our 1 year old was able to pull the cross bar off, so I don't think a 100 lb luggage rack would stay! Are we doing something wrong, or missing some pieces, or did we get the wrong part? The dealership is not open today so they are of no help. We need to use the luggage rack for a trip we are taking over Easter, so any suggestions are appreciated!
It is a 2010 LT1 with AWD, tow package, if that makes any difference.
It is a 2010 LT1 with AWD, tow package, if that makes any difference.