I just bought a new 2010 Traverse LT 10 days ago. Three days ago while driving, my daughter pointed out that there was a bad smell in the car. It smelled almost like a natural gas leak. There was a diesel car in front of us, so I chalked it up to the exhaust from that. However, the smell has been coming and going no matter what kind of vehicle I am behind, or even when there are no cars in front of me. This morning, the smell was so strong that I actually had to roll down the window to get some fresh air. Any ideas of what could be causing this and how I can fix it?
The second problem occurred for the first time last night. The whole family was in the car, when we noticed a whirring noise. At first my husband thought it was the engine, but he soon pinpointed the noise to the radio. When we turned the radio off, the noise went away. When we turned it back on, it came back. It sort of sounded like the noise that a CD player makes when it has a CD stuck in it, but we have never even USED our CD player yet. I thought maybe it was our cell phones causing interference or something, so we turned them off, but the noise was still there. When we turned the car off, went into a store for a while, and came back and started the car, the noise was gone. Any ideas? I've contacted the dealership, and they said to bring the car in if it happens again.
Lastly, does anyone know anything about the 60-day Satisfaction Guarantee opt-out? When we bought the car, we ended up working with 4 different sales people (it was the most disorganized dealership I've ever seen). The first one told us about the guarantee, but said most people were opting out of it and taking a $500 credit instead, and he suggested we do that. I told him that I would prefer to keep the Guarantee, since I've had some bad experiences with Chevys in the past, and I wanted to make sure I really loved this car. After that, there were so many different rebates/incentives/deals discussed by all the other sales people, that I sort of lost track, since what I was most concerned about was the bottom line. Our financing sheet does not mention what any of the rebates/incentives/credits are for, it just lists the various dollar amounts. I assumed that if we were going to opt-out of the satisfaction guarantee, we would have to sign something, which we DID NOT do. However, when I spoke with one of the salespeople this morning, and asked about how I would go about returning the car if the problems don't go away and I'm not happy, she said she we had opted out. I told her no, we did not, and she said she would check on it, but she was "sure" we had. Ack!
The second problem occurred for the first time last night. The whole family was in the car, when we noticed a whirring noise. At first my husband thought it was the engine, but he soon pinpointed the noise to the radio. When we turned the radio off, the noise went away. When we turned it back on, it came back. It sort of sounded like the noise that a CD player makes when it has a CD stuck in it, but we have never even USED our CD player yet. I thought maybe it was our cell phones causing interference or something, so we turned them off, but the noise was still there. When we turned the car off, went into a store for a while, and came back and started the car, the noise was gone. Any ideas? I've contacted the dealership, and they said to bring the car in if it happens again.
Lastly, does anyone know anything about the 60-day Satisfaction Guarantee opt-out? When we bought the car, we ended up working with 4 different sales people (it was the most disorganized dealership I've ever seen). The first one told us about the guarantee, but said most people were opting out of it and taking a $500 credit instead, and he suggested we do that. I told him that I would prefer to keep the Guarantee, since I've had some bad experiences with Chevys in the past, and I wanted to make sure I really loved this car. After that, there were so many different rebates/incentives/deals discussed by all the other sales people, that I sort of lost track, since what I was most concerned about was the bottom line. Our financing sheet does not mention what any of the rebates/incentives/credits are for, it just lists the various dollar amounts. I assumed that if we were going to opt-out of the satisfaction guarantee, we would have to sign something, which we DID NOT do. However, when I spoke with one of the salespeople this morning, and asked about how I would go about returning the car if the problems don't go away and I'm not happy, she said she we had opted out. I told her no, we did not, and she said she would check on it, but she was "sure" we had. Ack!