I too have the carpet issue. Picking up weathertech front mats soon and was hoping I wouldn't be annoyed by it after that. Planned to bring it up at the oil change and see if they tried to dump me off as you experienced. I felt around under the carpet and figure if they blow me off and the mats dont do the trick I might put some velcro on the back to hold it down but still be easy to access in the event of required repair.Picked up my 22 Traverse RS model in Black back in late December. No heated seats and no heated steering wheel (later retrofit). To date I have 3,500mls on it. This thing is buggy and unstable.
First problem is non electrical. Floor carpeting in driver foot well (especially at left foot rest) is loose and and moves under your feet. Almost like the insulation is missing. Brought it to the dealer and if course it's "normal" according to them. It wasn't normal on my 19 Traverse.
Second problem, non electrical. Rear seat(s) squeak everytime I go over a bump.
Third problem, first day, SD card removed warning. I have to eject card and reinsert to get it to work. This is on a daily basis. Dealer can't "recreate" issue. Yeah ok. I think they just don't know how to fix it.
Fourth problem, battery dead at 1,700mls. Vehicle towed and battery replaced. Alternator seems iffy to me. Voltage seems to be too low to charge battery at times (12.4-12.5v). Other times it's at 14.5v but not for long. Dealer tells me this is "normal".
Fifth problem. Radio audio sometimes doesn't work. Comes on but no audio. Shut car off and on and it comes back on. Also sometimes changing the station via the steering wheel controls causes it to skip or not light up station it's on. Didn't have it looked at yet, but I'm sure I'll get the it's "normal" routine from the dealer. Just to note, my 21 Silverado has the same exact issues with it's radio and steering wheel control button.
Sixth problem. Sometimes hear/feel a metal clicking from the front end that almost sounds/feel like ABS engagement. Happened twice randomly, and happened this morning making a turn under acceleration, but the forward collision lights on the dash flashed and beeped, and I heard/felt it again. Anyone experience anything like this?
Btw, between this thing and my 2021 Silverado with 25,000mls that is currently having the lifters replaced, I'm quickly tiring of GM products and GM dealers with their "it's normal" BS. But at least I got the auto stop override button I wanted.
Pics of my 22 next to my 19 on trade in day. View attachment 11143