Sad to say, but your comments have more accuracy than we care to admit.greentraverse said:I highly doubt the GODs of GM give sh*t what we say on this forum. I'd be surprised if Mary Barra even KNEW she had a forum, let alone any CCS's "monitoring" it.
Chrysler isn't any better. When I went from my '88 to '92 Caravan, I sent them a letter with my disappointment in some things that had been discontinued and some suggestions to improve it and I didn't even get a "thanks, don't call us, we'll call you" response.
They're great on thinking up imaginative commercials to reel in new customers, but the care and feeding of the customers they've already suckered, sorry, reeled in is slim to none.