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Discussion Starter · #1 ·
So we were trying to get a 2022 Traverse. We found one that was supposed to be incoming at a dealer at the end of last month. It was built about a month ago and was supposed to be "in transit." Well......a month later, it's still not here.

Mind you, I'm in the metro Detroit area and only about an hour from the Lansing plant (in Michigan).

So then I went to another dealer and put a deposit on another one (different color) that was built just a few weeks ago and was supposed to be "in transit" too.
I asked the guy for an update the other day, and he writes this back:
"We got a letter from GM saying that the Traverses are not going to be shipping anytime soon because of a defect that they don't have a fix for. They said don't expect them anytime soon, and it's not just your Traverse it's all Traverses that they are making."

Anyone else heard about this?

Both cars are built and in the shipping yards btw. The first dealer even said that it was on the truck, loaded, and just waiting for a driver. Now I'm not sure what to believe.
 

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News to me as well. Dang. You'd hope for a refresh they'd be sorting out whatever issues were left, not creating more.
 
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Discussion Starter · #4 ·
Well the first dealer finally got back to me and he said they were expecting a shipment of Traverse's yesterday (didn't mention anything about them being held up), so maybe the 2nd dealer was blowing smoke and maybe they wanted to sell the car to someone else? (even though I had a deposit on it :rolleyes:)

I couldn't find ANYTHING on a search either.

We'll see what happens, I guess....
 

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Mine showed "in transit" for almost 3 months before it showed up at the dealer. Was supposed to be shipped early December, i took delivery late February.

I think they are still being delivered without heated seats or steering wheels for some models, my model did not come with those so it wasn't an issue.
 

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In transit could mean it was built and rolled out of assembly but is in a holding yard waiting for a module to come in and be installed for one of its options like the seat heaters. Near the plant would make it closer to module deliveries.
 

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Discussion Starter · #7 ·
In transit could mean it was built and rolled out of assembly but is in a holding yard waiting for a module to come in and be installed for one of its options like the seat heaters. Near the plant would make it closer to module deliveries.
The seat heaters (and rear park assist) are supposed to be available to be retrofitted, at the dealers, later on this year
 

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Discussion Starter · #8 ·
Sooo....update:

I went and talked to the 2nd dealer that told me about the "defect" and it's true.
There is a "defect" with a "heater core line" (his words) and instead of shutting the line down, they're still producing them and then will repair them in the yards after the fact. He claims it's a 16 hour repair job too.
Then he showed me on the update/map that our car was moved to a different yard near the plant and it's sitting/waiting for the repair.
Fantastic :rolleyes:
 

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A week or so ago someone posted about a broken heater line quick disconnect. He found parts and replaced it. But I don't recall if it was Gen 1 or Gen 2. Wonder if it's related?
 

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Discussion Starter · #12 ·
So....another UPDATE:

The sales guy told us Wednesday that it could be "months" before we see the Traverse and they had no clue when they would be coming in. (they had about 10 other ones that were tagged/sold and they were waiting on too)
But I left the (refundable) deposit on it and figured we'd see what happens.

Well....I got a call/text on Friday afternoon and low & behold (just 2 days later) he sends me a picture of the Traverse telling me that it just showed up! o_O:LOL:

We're going to go and pick it up on Monday
 

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There is nothing like buying a car!

Dealer - It could be MONTHS, even YEARS before you see your car!

Two days later Dealer - It's on the lot, come get it in the next 5 minutes or I'm going to sell it out from under you!

So my lingering questions is about the heater core issue being replaced or not. And how many chips is it missing that will need to be retrofitted.
 

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Key phrase is left a deposit.
Money talks and BS walks that's why it's in, dealer knew what they had on order and what was in transit.
Tire kickers don't open their wallets.
Retrofits, that's to be determined before the signature goes on IMO.
When I bought my last 2 new vehicles I went on the website and checked inventory in a 200-mile radius to see what was where.
 
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Discussion Starter · #15 ·
There is nothing like buying a car!

Dealer - It could be MONTHS, even YEARS before you see your car!

Two days later Dealer - It's on the lot, come get it in the next 5 minutes or I'm going to sell it out from under you!

So my lingering questions is about the heater core issue being replaced or not. And how many chips is it missing that will need to be retrofitted.
This dealer has NOTHING on their lot. Maybe like 15 new cars/trucks to sell right now....it's bare bones. The show room had 3 new cars when I was in there a few weeks ago.....it was empty today. The rest is all used cars.

And it's like this at any dealer around here in the metro Detroit area (Ford/Chrysler/GM land)...whatever is "in transit" is being tagged/held/sold on before it even hits the lots! And the (refundable) deposit was holding it for me.
He did say though, after I left the deposit, that I had "24 hours" to come and get it after it was delivered to the dealer.

The guy didn't say it was the heater core specifically, but a "supply line" or something. Then he "thinks" that mine just wasn't affected or something.

My car has the functional heated seats from the factory (they started building them with them again in February), and so the only "chip"/retrofit that it needs still is the "rear parking assist." (the rear radar where it beeps when you're close to things)
 

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Discussion Starter · #16 ·
Key phrase is left a deposit.
Money talks and BS walks that's why it's in, dealer knew what they had on order and what was in transit.
Tire kickers don't open their wallets.
Retrofits, that's to be determined before the signature goes on IMO.
When I bought my last 2 new vehicles I went on the website and checked inventory in a 200-mile radius to see what was where.
See last post above too.
The times are soooo different right now.
ALL the dealers around me are/were doing the same thing. It was impossible to find a (available) new car sitting on the lot & ready to go. They are selling before even hitting the lots, and being tagged after they were built and/or in transit to the dealer.
Like with the one we got....it was built just 2 days before I put the (refundable) deposit on it, and then we had to wait about 3 weeks until it showed up to the dealer to take it. All the other ones they had incoming were already held/tagged too.

The retrofit is listed, clearly, on the window sticker. It's not something you need to negotiate with the dealer or anything as like a "we owe" from them. It's straight from GM. They give you a upfront credit & says it'll be installed later (when available). Mine is just missing the rear park assist, and we'll just get it done whenever they say it's available. No biggie.
 

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Discussion Starter · #17 ·
Here it is btw....

2022 LT Cloth FWD
Silver Ice Metallic
-Convenience Package
-Tow Package
-Floor Liner Package
-Black bow tie emblems

Nice welcomes are the all black headliner now (instead of the "cream" color), and the LED reverse lights. The new wheels are nice too.

23152E3B-B257-4F1E-9CA1-2BDBFD82D76F by snobrdrdan, on Flickr

49A07E8C-F30D-40B7-92A5-66063F3578D1 by snobrdrdan, on Flickr

F98B979A-07EA-4969-A44A-E85FA609B9A2 by snobrdrdan, on Flickr

19274557-3B23-4318-BB6F-DFE2C76B6154 by snobrdrdan, on Flickr

5CF76CBD-D51A-4A92-8EC6-01AF57A58A23 by snobrdrdan, on Flickr

F2388DA8-0A64-4D37-AC03-85A7BB0D0E24 by snobrdrdan, on Flickr

Traded in the (4 month old) 2021 Pacifica for it:
B012603B-89FE-4615-AFF6-16EAB76A0E75 by snobrdrdan, on Flickr

C133DED6-4944-4FB6-ADD4-F2ED567171AA by snobrdrdan, on Flickr
 

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Discussion Starter · #18 ·
QUESTION FOR 2022 OWNERS....

If you got the "floor liner package" (from the factory), did you receive the carpeted mats too?

I did on prior Traverses, but didn't on this one.....so I'm not sure if they changed it or not 🤷‍♂️
 

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This dealer has NOTHING on their lot. Maybe like 15 new cars/trucks to sell right now....it's bare bones. The show room had 3 new cars when I was in there a few weeks ago.....it was empty today. The rest is all used cars.

And it's like this at any dealer around here in the metro Detroit area (Ford/Chrysler/GM land)...whatever is "in transit" is being tagged/held/sold on before it even hits the lots! And the (refundable) deposit was holding it for me.
He did say though, after I left the deposit, that I had "24 hours" to come and get it after it was delivered to the dealer.

The guy didn't say it was the heater core specifically, but a "supply line" or something. Then he "thinks" that mine just wasn't affected or something.

My car has the functional heated seats from the factory (they started building them with them again in February), and so the only "chip"/retrofit that it needs still is the "rear parking assist." (the rear radar where it beeps when you're close to things)
Enjoy the new Traverse, it looks sharp! I'm seeing '22s on a daily basis and am really liking the updated look. Still not sold on the headlights being mounted in the bumper but it looks better than the Blazer or other vehicles with that look.

In the last month I've been to the Hyundai dealer (still getting free oil changes at 175k miles) and the Honda dealer (Pilot timing belter) and both of them had all used vehicles on the showroom floor. The new vehicles are moving so quickly they can't put them on the floor.
 
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