Exactly, my 2020 Traverse Premier that I’d just bought in March. It has been to the shop 6 times in 3 months for the Backup camera. Never been fixed. Last time my New Traverse Premier sat at the Dealership shop for 9 days and we finally got call that it was ready to be picked up. Went to get it. my Traverse was so dirty and it looked like it had been sitting under a bunch of trees bc there was leaves, green and dirty looking film in every crack and all over. I still noticed a big scratch when walking up to the back of my Traverse bc it was pulled up to building at farthest point. I told the sales Mgr that there’s a big scratch right there. he turned around and walked off. The scratch is about 3-4” long & deep in the paint that white is showing. That was just the beginning. Got inside, started noticing grease every where From door panel, visors , steering wheel. Top of inside of my traverse & and dirt all in Floor board. The backup camera screen had dirt and finger prints all over it. the back up camera worked when we put in reverse at dealership this time. Got about a mile down the highway and stopped at the store. put in R !! NO BACKUP CAMERA AGAIN!! Called dealership then. It was on Friday. Sales Mgr tells me bring my Traverse back down there and they’ll get it fixed the next week bc shop isnt opened on Saturday. I told him I would not bring it back to them. The cover that is over steering wheel and where controls are looked like it had been taken off and put bk on crooked. Has about a 1/2” crack on both sides of steering wheel and can see the metal and wiring. oh, worst yet to come. Went to the Grocery store that Sunday and while Putting gro in back. The hatch came down on mine and my husbands head. Lucky he caught it and stopped it. It makes a loud noise every time the hatch closes but after we got home, got groceries out and noticed where they had scratched my Traverse in several other places on rear. The Next day. In the daylight we was looking at the hatch and wondering what the so called mechanics had done to cause the hatch to slam like it was. Then the noticed all the panels on the back hatch had been taken off and looks like a 3 yr old child tried to put the panels back on. Omg!! A disgrace!! My brand new 2020 Traverse Premier has been torn apart and there’s big cracks in the panels that do not line up anywhere . both sides of the panel that connects next to the rear glass wasn’t even put bk half right! One side, you can look up and see the whole back glass where that’s not sup to be any cracks or glass showing. All the panels are scratched up it just goes on. I am so angry and disgusted bc if I’d wanted a junker then I’d bought a junker but paid new price for my 2020 traverse Premier and now the dealership has basically torn it up. The electrical is messed up also. the backup mirrors work part time now and still no back up camera!! Also, when put in R the back up mirrors will come back up while in R. They’re sup to stay down until put in D. Has anybody had anything like this to happen to their New Traverse while at the dealership. They want me bring it back, WHY? So they can finish tearing it up. Ive gotten the number to call GM Priority and I’m fixing to call them. I’m just so upset with the dealership employees all together. I dont think I should have to keep the traverse that has been to shop for at least 6 times and problem has never been fixed. They just ruined my new Traverse. dont trust the dealerships or techs bc they do not know anything about fixing a problem that never was sup to been a prob and now they tore everything else up trying to fix the backup camera. There’s still so much more that I haven’t mentioned that I’d just disgusting!!!