Disregard this post, I totally missed that he has a 2013, I thought it said 2019.
Yes, that sounds like the dreaded transmission shudder.
Before going into full "dread" mode, I would do the double dump and fill of the transmission fluid. Note, I did not say flush. Read this post:
www.traverseforum.com
Then I would do the double dump and fill using the Mobil 1 Blue Label fluid:
You should need 12 quarts to do it twice.
-RandyMan
Before going into full "dread" mode, I would do the double dump and fill of the transmission fluid. Note, I did not say flush. Read this post:
2020 9 speed transmission service
Here's how to service the new 9 speed transmission. The wifey's Traverse just hit 2k miles, so lets take a look and see how it's doing. If you can change your own oil, you can do this!! The dealer charges a ton of money to do it, and putting it off could cost you a transmission... so lets get...
Then I would do the double dump and fill using the Mobil 1 Blue Label fluid:

Amazon.com: Mobil 1 Synthetic LV ATF HP Case 6 x 1 Quart : Automotive
Buy Mobil 1 Synthetic LV ATF HP Case 6 x 1 Quart: Motor Oils - Amazon.com ✓ FREE DELIVERY possible on eligible purchases
www.amazon.com
You should need 12 quarts to do it twice.
-RandyMan