Timing Chain Issues and Extended Warranty - Chevy Traverse Forum: Chevrolet Traverse Forum
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post #1 of 35 (permalink) Old 06-12-2016, 10:56 AM Thread Starter
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Timing Chain Issues and Extended Warranty

Recently my check engine light came on and I was informed by my local Chevy dealer that it was reading the code for the timing chain. This is a 2010 Traverse (Build date May 27, 2010) with 79.100 miles on it. I purchased it in 2011 with about 19,000 miles on it. I searched through this forum and read that until July 2010 Chevy was using the old timing chain which was recalled. It seems that since my build was in May 2010 I probably have one of the old chains. I also read on this forum that Chevy has been refusing to recall 2010s even though they have the old timing chain. Any advice on what I should do? The service guy I talked with at the dealer suggested I buy an extended warranty wait out the 30 days and bring it back and have the timing chain replaced under the warranty. They quoted me a price of $3500 for the extended warranty and approximately $2800 for the timing chain work. Are they just trying to upsale me the warranty? Is this a good idea? Any advice would be greatly appreciated. I'm a frustrated owner who likes my Traverse but is really over all of the repairs and recalls.
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post #2 of 35 (permalink) Old 06-12-2016, 05:07 PM
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Re: Timing Chain Issues and Extended Warranty

Oh no! Mine is June 2010! Also have 150000 miles on it, and haven't had any timing chain issues yet ( knock on wood emoji ). I was hoping mine was one of them with the new timing chain. Maybe we got it after the chain had been changed because it had about 65000 miles on it when we bought it. I watched a youtube video on changing the chain, and it does not look like a job I really want to do.

I am sorry to hear of your troubles. Its a shame, Chevy knows there is a problem with the chain, and if someone drives responsibly, increasing the life of the chain beyond the warranty then the customer is screwed. Have seen this with the flex plates in the transmissions too, a known design flaw, but if you are gentle with your car, and it makes it past the warranty your screwed.
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post #3 of 35 (permalink) Old 06-12-2016, 11:45 PM
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Re: Timing Chain Issues and Extended Warranty

I dont know the story on the old chains being used on the 2010's.....

My 2010- built July 2009, now at 111,000 and no timing chain issues yet.

2010 FWD LT1-Gold Mist Metallic- seats 8.
Build Date- July 31, 2009-2nd day of Spring Hill 2010 production.

2013 Equinox 3.6L - 83,000
2010 Traverse 3.6L- 148,000
2003 Trailblazer 4.2L- 181,500
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post #4 of 35 (permalink) Old 06-13-2016, 09:56 AM
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Re: Timing Chain Issues and Extended Warranty

Any GM dealer can sell you an extended warranty, however some won't (James Black) if its not under the factory bumper to bumper warranty which is not correct. I called another and they wouldn't unless they were selling the vehicle.

There is a lot of markup on warrantys usually 100% so I would ask the dealer to cut the price of the warranty to at least what the timing chain repair costs. The new GMEPP or Extended Platinum Plan reads as a 30 day AND 1000 mile waiting period. Not sure if both need to happen before the warranty is in force, because can your Traverse drive another 1000 miles as is? Any remaining GM warranty when and if you sell the Traverse will enhance its resale value and appeal.

2011 Enclave CXL1, AWD, Carbon Black Metallic, Ebony Leather, Nav, Bose, Dual  Moonroofs, Hit the Road and Driver Confidence Packages, 23k Miles.
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post #5 of 35 (permalink) Old 06-13-2016, 11:59 AM
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Re: Timing Chain Issues and Extended Warranty

Quote:
Originally Posted by kristi879
Recently my check engine light came on and I was informed by my local Chevy dealer that it was reading the code for the timing chain. This is a 2010 Traverse (Build date May 27, 2010) with 79.100 miles on it. I purchased it in 2011 with about 19,000 miles on it. I searched through this forum and read that until July 2010 Chevy was using the old timing chain which was recalled. It seems that since my build was in May 2010 I probably have one of the old chains. I also read on this forum that Chevy has been refusing to recall 2010s even though they have the old timing chain. Any advice on what I should do? The service guy I talked with at the dealer suggested I buy an extended warranty wait out the 30 days and bring it back and have the timing chain replaced under the warranty. They quoted me a price of $3500 for the extended warranty and approximately $2800 for the timing chain work. Are they just trying to upsale me the warranty? Is this a good idea? Any advice would be greatly appreciated. I'm a frustrated owner who likes my Traverse but is really over all of the repairs and recalls.
Hi kristi879,

We regret to hear about your timing chain concerns with your Traverse and apologize for any frustrations this has caused you. We would be happy follow up with the dealership for clarification on this situation and check if there are any open recalls regarding your vehicle. Feel free to send us a private with your full contact information, VIN, mileage and the name of the dealership you are currently working with.

Best,

Cristina
Chevrolet Customer Care

For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
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post #6 of 35 (permalink) Old 06-13-2016, 12:27 PM
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Re: Timing Chain Issues and Extended Warranty

Hmm, didn't know 2010s might have issues as well. I've got 138,000 on mine and no timing chain issues yet. Not sure of the build date.
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post #7 of 35 (permalink) Old 06-13-2016, 12:49 PM
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Re: Timing Chain Issues and Extended Warranty

theyre showing up here and there.....

But for 2010- they should have the updated parts and the enlarged oil passages-----
some folks say there are leftover 2009 engines.... used in 2010's....


But I guess 1 way to tell--

2009's used Bosch ignition coils.
there were tweaks to the engine---- and
2010's used DENSO ignition coils.

My 2010 is a very early build. #56 for 2010- 1st day of production.... and I have DENSO coils.

Thus pointing to a 2010 engine.


Recently there was a poster- who had chain issues-- with I think 40 or 60,000 miles on a 2010--- his vehicle was also an early build--- built I think on the same day as mine-- or maybe the day after.
I dont think he came back to update what happened to his chains----


But-- I think in these cases-- it a matter or oil change intervals-- and keeping the oil level where it should be.

2010 FWD LT1-Gold Mist Metallic- seats 8.
Build Date- July 31, 2009-2nd day of Spring Hill 2010 production.

2013 Equinox 3.6L - 83,000
2010 Traverse 3.6L- 148,000
2003 Trailblazer 4.2L- 181,500
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post #8 of 35 (permalink) Old 06-20-2016, 06:26 PM
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Re: Timing Chain Issues and Extended Warranty

I have well over 100000 on my traverse ( 2010 ), and I go by the dummy light for oil change. It usually goes about 8000 miles between changes. Running great though, so hopefully I got one of the actual 2010 engines in mine. If not, then thank you God for taking care of the car you are letting me borrow
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post #9 of 35 (permalink) Old 06-24-2016, 10:03 PM
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Re:

I agree, keeping up on oil changes and level makes a big difference.

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post #10 of 35 (permalink) Old 03-23-2017, 12:18 PM
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Re: Timing Chain Issues and Extended Warranty

UGH! We have a 2010 Chevy Traverse as well, which we bought brand new in 2010 and it has just under 80,000 miles on it. The check engine light came on and went off a few times over the past 3 months, and I brought it it to get checked out. The dealer said it's the timing chains and they have to be replaced, which is very labor intensive since the engine has to be dropped, my bill will be $2,800. I asked him he's seen this happen on the Traverse with such low mileage and he said "whenever the check engine light comes on in a Traverse, it's the timing chains". And, of course, after further inspection, the water pump is leaking and will have to be replaced. The extended warranty is up so we're on our own for the repairs. This vehicle has been a huge headache, power steering had major problems, the A/C went out twice and had to be completely re-done...and now this.....So my question is, have you had any luck with GM paying for any of the repairs. And, after you had it fixed, did you have any other problems? My son works at a FORD dealership and I'm having them give me a quote on the repairs as well, as I'd get his employee discount on the parts.
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