2019 Traverse audio issues
This is more of a rant than anything. Purchased a 2019 Traverse on 11/20/18. Owned it for 12 days.. driving along and heard a loud pop from rear of car - and then ALL sound completely went out. No radio, no apple carplay, no turn signal sounds, nothing. Took car to dealer, who told me to bring car back at end of week so they could give me a loaner. Took the car back to dealer on 12/7/18. Two days later I got a call saying they had to replace radio and amplifier, but amplifier had to be ordered. After 9 days of waiting for the part, I finally got car back on 12/15/18 at 5:00 pm. My husband picked it up, and I did not get into the car until 12/16 when I noticed the time was not set (pretty poor service to not even set the clock)... I then noticed that the turn signals and door chimes were super, super loud... but then realized that Apple carplay was missing and the hands free phone was not working at all. So... back to the dealer I went. They told me to bring car in 12/18 so I could get a loaner. Took the car in at 7:30 am on 12/18 and heard nothing until today, 12/19, stating that they had to order 2 more parts.. an antenna and a cancellation microphone. They said the parts should be here by Friday. At this point, the service department has now had my car longer than I have. Other than this issue, I do love the car... but I am getting extremely disappointed at the service department. Did they not even test out the new radio and amplifier before giving it back to me??