Second go around with error code P0017 - timing chain stretching - Chevy Traverse Forum: Chevrolet Traverse Forum
Reply
 
LinkBack Thread Tools
post #1 of 36 (permalink) Old 04-07-2017, 05:23 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Second go around with error code P0017 - timing chain stretching

Hello all. I am driving a 2010 LT with 113K miles. I'm the second owner, purchased 6 yrs ago with 20K. For the most part the car has been trouble free, other than the zip tie steering wheel noise which I've just tolerated over the years. 2.5 yrs ago I had the P0017 error come up and I briefly did an internet search and found that it was being linked to drive chain wear/stretching. So I headed over to my chevy dealer and had them take a look. Without question they said that my timing chain needed to be replaced and that it was covered under the 100K warranty (74K on the engine at the time). I was relieved that I didn't have to pay and didn't really question anything. I was just happy to have a new timing chain at no cost. They didn't advise me that I needed to do anything differently as far as maintenance and that I was good to go. Fast forward to about a month ago and the P0017 code has reared its head again. Now I am doing some serious research as my powertrain warranty has expired. I am seeing on here that I should be changing my oil every 5000 miles, where for the past 6 years I was following the GM computer oil life monitor. I'm not sure if that's what caused this but from reading pages and pages of similar stories, it seems like it may be a factor. What kind of case do you think I have to make against GM for such a faulty product and terrible engineering on their oil life readout? I really don't feel like a $35000 car should go through 2 timing chains. Any advice would be appreciated!!!
aaronbart is offline  
Sponsored Links
Advertisement
 
post #2 of 36 (permalink) Old 04-07-2017, 05:42 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Re: Second go around with error code P0017

On the flip side of getting GM to help pay for this repair again, what would happen if I ignore the code as the engine is performing without issue.
aaronbart is offline  
post #3 of 36 (permalink) Old 04-21-2017, 04:34 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Re: Second go around with error code P0017

So I did get me vehicle in to the dealership and it is in fact the timing chain again. My service rep did inform me that GM has extended the warranty on my vehicle to 10 yrs or 120K miles. I was surprised by this but relieved. He then said the only thing he needed from me was oil change receipts. Unfortunately I do them at home so all I could provide him was my receipts for oil and filters. I did manage to dig up 5 filter receipts and 56 quarts of oil over the last 3 years. He seems to be giving me a lot of push back, saying GM wants me to follow the 3000 miles oil change schedule and with the amount of receipts I have that does not cover it. That is utter BS, these cars are not designed to have 3000 mile changes, they go a lot longer than that. It says it on the GM website, it states it in the manual that these engines are designed for longer oil life ( the manual even specifically mentions 1 year as a possible oil change interval). This story is not over.
aaronbart is offline  
Sponsored Links
Advertisement
 
post #4 of 36 (permalink) Old 04-21-2017, 05:03 PM
Senior Member
 
Join Date: Nov 2008
Posts: 9,472
Re: Second go around with error code P0017

Wonder what he would say if you said-- well I was using GM's oil life monitor....

2010 FWD LT1-Gold Mist Metallic- seats 8.
Build Date- July 31, 2009-2nd day of Spring Hill 2010 production.
2013 Equinox 3.6L - 60,000
2010 Traverse 3.6L- 127,000
2003 Trailblazer 4.2L- 180,000
rbarrios is offline  
post #5 of 36 (permalink) Old 04-21-2017, 05:44 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Re: Second go around with error code P0017

Oh believe me I said that. I even emailed him the GM webpage bragging about their oil life monitoring system and not having to do 3-4K oil changes anymore. They said I have sludge in my engine. Don't they need to drop the engine and disassemble to determine that?
aaronbart is offline  
post #6 of 36 (permalink) Old 04-21-2017, 06:03 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Re: Second go around with error code P0017

The service manager is refusing to do the repair under warranty. He claims I have insufficient proof of oil changes. I am heading there tomorrow to speak with him directly. I also contacted a local news station "problem solvers" and I will be contacting a GM customer care rep.
aaronbart is offline  
post #7 of 36 (permalink) Old 04-21-2017, 09:24 PM
Senior Member
 
Join Date: May 2011
Posts: 162
Re: Second go around with error code P0017 - timing chain stretching

If the OLM is not meant to be followed, they should get rid of it all together. Even Ford uses one.
Jcbecker28 is offline  
post #8 of 36 (permalink) Old 04-23-2017, 12:14 AM
Senior Member
 
Join Date: Nov 2008
Posts: 9,472
Re: Second go around with error code P0017 - timing chain stretching

they may come back with.....
did you check the oil level often?

so they may say you followed the OLM-- but in that interval the oil level was low enough to lead to sludge.

2010 FWD LT1-Gold Mist Metallic- seats 8.
Build Date- July 31, 2009-2nd day of Spring Hill 2010 production.
2013 Equinox 3.6L - 60,000
2010 Traverse 3.6L- 127,000
2003 Trailblazer 4.2L- 180,000
rbarrios is offline  
post #9 of 36 (permalink) Old 04-24-2017, 09:50 AM
Senior Member
 
Join Date: Feb 2012
Posts: 308
Re: Second go around with error code P0017 - timing chain stretching

This is more dealer crap! What is your oil life monitor recommending for a change interval right now? 10K+ still?

That would mean the dealer never did the firmware update for the '10s that would shorten the OLM interval to about 6-7k. This was either a recall or TSB after all the chain issues with this update. They should have updated this when they did your chains the first time around under warranty. This is on them.

The reason the dealer changed his tune BTW is because he suddenly realized the 10/120K DOES NOT APPLY to '10s, only '09s.

2016 Traverse
2016 SS Sedan
2001 Trans Am
nhrata01 is offline  
post #10 of 36 (permalink) Old 04-24-2017, 05:08 PM Thread Starter
Junior Member
 
Join Date: May 2014
Posts: 20
Yep, my OLM is still around 10k before it recommends a change. I asked about an updated to the firmware and they acted like they didn't know what I was talking about. I know the '09s had the update but did the '10s? I think my 2010 got left in the dust on everything. Yea, after I opened a case with GM customer service they can't find the extended warranty applying to my vehicle. What a mess! I am hoping and praying for a partial payment from GM for this second set of chains so I can get rid of this vehicle!
aaronbart is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Chevy Traverse Forum: Chevrolet Traverse Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome