09 transmission wave plate - Chevy Traverse Forum: Chevrolet Traverse Forum
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post #1 of 124 (permalink) Old 08-15-2014, 01:03 PM Thread Starter
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09 transmission wave plate

javascript:void(0); Has anyone had their 09 traverse transmission rebuilt related to a broken wave plate? s
it seems to be a common problem??
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post #2 of 124 (permalink) Old 08-15-2014, 01:26 PM
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Re: 09 transmission wave plate

lots of threads regarding this.
here, acadia, enclave forum.

2010 FWD LT1-Gold Mist Metallic- seats 8.
Build Date- July 31, 2009-2nd day of Spring Hill 2010 production.
2013 Equinox 3.6L - 60,000
2010 Traverse 3.6L- 127,000
2003 Trailblazer 4.2L- 180,000
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post #3 of 124 (permalink) Old 08-15-2014, 01:52 PM
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Re: 09 transmission wave plate

Quote:
Originally Posted by karentraverse
javascript:void(0); Has anyone had their 09 traverse transmission rebuilt related to a broken wave plate? s
it seems to be a common problem??
Are you working with the dealership to have your transmission rebuilt, karentraverse? If so, please let us know if we can do anything to help during this time. We're available via private message to answer all of your questions or concerns.

Amber N.
Chevrolet Customer Care

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post #4 of 124 (permalink) Old 08-15-2014, 02:26 PM
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Re: 09 transmission wave plate

Quote:
Originally Posted by Chevrolet Customer Svc
Are you working with the dealership to have your transmission rebuilt, karentraverse? If so, please let us know if we can do anything to help during this time. We're available via private message to answer all of your questions or concerns.

Amber N.
Chevrolet Customer Care
By coincidence I brought my 09 Traverse this morning due to harsh and irregular shifts. I got a call back telling me that thrown codes + a test drive confirm "issues" with the transmission but to determine the mechanical cause they need to open it up for a cost of $700. Again this will only determine the reason for these "issues" with the of course additional charges subsequently.

This same car had over $1500 of work done last month at this same dealership (non transmission work)
We took delivery of this car 5 years and 4 months ago and our current mileage is 125k km (75k miles). Of course technically this vehicle is past the 5 year 160k km (100k miles) but I am hoping that GM can provide us with some "Good Will" in this major repair.

Amber, how would you suggest I go about asking for such a favour?

UPDATE:[/color]

Just got word from the dealership that among other transmission repairs, wave plate(s) need to be replaced. Total cost is $2100. As a long time GM customer I now I need your help GM Customer Service.[/color]

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post #5 of 124 (permalink) Old 08-15-2014, 03:36 PM Thread Starter
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Re: 09 transmission wave plate

Quote:
Originally Posted by rbarrios
lots of threads regarding this.
here, acadia, enclave forum.
Yes, after I found out it was a broken wave plate, (I know nothing about transmissions!), I found those threads, too. Seems a lot! Thanks!
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post #6 of 124 (permalink) Old 08-15-2014, 08:24 PM Thread Starter
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Re: 09 transmission wave plate

Quote:
Originally Posted by copperbeech
By coincidence I brought my 09 Traverse this morning due to harsh and irregular shifts. I got a call back telling me that thrown codes + a test drive confirm "issues" with the transmission but to determine the mechanical cause they need to open it up for a cost of $700. Again this will only determine the reason for these "issues" with the of course additional charges subsequently.

This same car had over $1500 of work done last month at this same dealership (non transmission work)
We took delivery of this car 5 years and 4 months ago and our current mileage is 125k km (75k miles). Of course technically this vehicle is past the 5 year 160k km (100k miles) but I am hoping that GM can provide us with some "Good Will" in this major repair.

Amber, how would you suggest I go about asking for such a favour?

UPDATE:[/color]

Just got word from the dealership that among other transmission repairs, wave plate(s) need to be replaced. Total cost is $2100. As a long time GM customer I now I need your help GM Customer Service.[/color]
Your repair bills are horrible! I got my bill and GM did do a 'goodwill' assistance of around 900. My car has 70,000 and its warranty went out Jan 14. Bill was 2442. for transmission repair. Please see if your service manager will get GM to help!! I don't plan on keeping this car long; only 12,000/12 month warranty on transmission
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post #7 of 124 (permalink) Old 08-15-2014, 08:39 PM Thread Starter
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Re: 09 transmission wave plate

Quote:
Originally Posted by rbarrios
lots of threads regarding this.
here, acadia, enclave forum.
Yes, thanks, after I found out the problem was the wave plate, I searched and found even a Wiki entry about wave plate breakage with the Traverse and as you said the Acadia. Thanks!
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post #8 of 124 (permalink) Old 08-15-2014, 09:10 PM Thread Starter
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Re: 09 transmission wave plate

Quote:
Originally Posted by Chevrolet Customer Svc
Are you working with the dealership to have your transmission rebuilt, karentraverse? If so, please let us know if we can do anything to help during this time. We're available via private message to answer all of your questions or concerns.

Amber N.
Chevrolet Customer Care
Yes, I am and they have been very helpful to get a GM assistance. Thanks
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post #9 of 124 (permalink) Old 08-16-2014, 02:28 PM
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Re: 09 transmission wave plate

Quote:
Originally Posted by karentraverse
Yes, I am and they have been very helpful to get a GM assistance. Thanks
Great to hear, karentraverse! Keep us posted on your visit.

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post #10 of 124 (permalink) Old 08-17-2014, 04:26 PM
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Re: 09 transmission wave plate

Hello copperbeech,

I see that you also private messaged us about your visit to the dealership where they have diagnosed your vehicle. I am happy to assist you and look forward to assist you. Please keep an eye out for our response via private message.

Jennifer T.
Chevrolet Customer Care

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