2016 Surge in Reverse
Enterprise rented me the 2016 Chevy Traverse. I experienced the problem when I was backing out of a parking area off a dirt road (the mileage was about 19,000 at that point). I'd been waiting for the car behind me to back out so that I could back out. I turned on the ignition, had my foot on the brake, shifted into reverse and the next thing I knew I was hurtling backwards. It felt like being sucked backward and there was nothing I could do to stop it. I smashed into the car behind me, and it was terrifying both for me and, I'm sure, for the guy behind me who suddenly had this SUV crashing into the front of his car. He thought his car was totaled. The insurance companies are handling it, and I told both my insurance company and Enterprise that I thought the Traverse had surged. I did eventually drive the vehicle back home (avoiding reverse as much as possible), and noticed when the car was in cruise control mode that same surge-like feeling when going up a hill--like it was going way too fast. Later, I saw a complaint on this forum for a 2009 Traverse that had surged in reverse (at least that's how I interpreted that post). I don't think this car should be on the road, and the people handling the claim for Enterprise say that it's not, which is good, but they just warned me that if their inspection doesn't show a problem with the vehicle I could be liable for expenses since it has been pulled from their fleet. Has anyone experienced this kind of thing lately? Thanks.